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Questions about your book, an order or your data? Reach a real person at Pixelgram.

Before you write

Change or cancel an order

Email us within 2 hours of your order confirmation with your order number. After that, your book is already in production.

A problem with your book

Write to us within 7 days of delivery with clear photos of the issue and your order number. We review every claim within 3 business days.

Your personal data

To see, correct or delete your data, email us with the subject “Privacy request”. We respond within 30 days.

Grievances

Our Grievance Officer acknowledges every complaint within 48 hours and resolves it within one month.

Many answers are already in our FAQ. See also our Terms & Conditions and Privacy Policy.